Chapter 132: Cleaner and Doorman
"I don’t want to talk about this as well, no necessary."
Yvonne said and opened the financial statements.
"But Mr. Miller, look, you’ve gotten so much money from my family over the years, look at that, what a capable man you are."
Mr. Miller didn’t even expect that she would find these. He was now afraid.
Other managers was shocked as well, especially the Finance department.
"Miller, you had told me that you needed reimbursement every month, but all of it was tricks?
"So many of us in the Finance department have been working day and night to handle your statements, and you just fooled us?"
The manager of Marketing department also slapped the table toughly, "My people work hard day by day for getting more guest’s orders, but we are the first being blamed if the performance was terrible! We worked like animals every month while you, dang Miller, were hiding your shit money!"
"That’s right."
Yvonne said, "He was the real tricky shit who even stole shampoos. I had thought that you may pay your bills by those things."
Such naked sarcasm instantly made the friends of Mr. Miller shamed.
Mr. Quick was the vice president of the Finance department, and the one who just smacked the table was the manager of it, whose position was higher than his.
Mr. Quick usually had a good relationship with Silas Miller, so he had given so many ways to get those dirty things out.
"Yvonne, no matter what, Mr. Miller is also a patriarch of Violet Hotel, and you are just a young girl, didn’t your father teach you what respect is?"
"Right!"
Yvonne said, then turned a page of the statement and pointed it.
"Mr. Quick, what my father told me the most since I was a child was respect, after all, even if someone do something illegal, there are people who do it beautifully and others who do it stupidly.
"Look at Mr. Miller, do you know how much money did he earned by selling shampoos?
"Then what about you?
"You speculated on the stock market with the money of Finance department and lost them all!
"Oh my God, not only do you lost everything, but also you are in terrible debt! "Don’t you think it’s funny?"
The message that Quick speculated on the stock market with the money of Finance department was from Shirley Quinn.
The other departments was totally shocked when they heard about it.
"Jesus, Quick, so that’s why I can never get reimbursement for Logistics department, that’s you who grabbed them from us to waste on the stock market!"
"We Food and Beverage department is going to have no money for pork, but you still get them to the stock market?
"Are you bloody poor to death?"
Yvonne watched the funny fight of those people, indifferently.
As her mom and dad said, there were too much problems in this Violet Hotel, it’s hard to clean all of those problems by only several days.
She was stunned after reading the information yesterday. She couldn’t believe that this was a five-star hotel, with such horrible managements, she could only call it a "Chaos Place".
So, her first step for now was to rectify the "discipline".
"You, how many of you are innocent, I think you yourselves can know in your own hearts, and I know it in mine.
"To be frank, I’m really want to fire everyone who had gotten away company’s money for your own happiness, but you all had been working for this hotel for years..."
When Yvonne said this, Quick and Miller were relieved and couldn’t help but roll their eyes.
They knew that Yvonne wouldn’t fire them.
Veteran employees like them who knew almost everything about the Violet well and had worked for it for so many years were all the backbones.
She was just a young eighteen-year-old girl, and she wouldn’t dare to fire them.
But, they were wrong.
...
Although they didn’t like the Violet Hotel either, but if they wanted to leave here, they had to enter a new company before quitting.
So, they still didn’t want to be fired.
Miller thought that Yvonne would not fire him, so immediately he sneered.
"Miss Taylor, I know it’s important to establish your own authority now, but I think you couldn’t forget that you can never run a hotel by emotions. Only rich experiences and wisdom can help you!"
"I agree," Yvonne said gently, "Therefore, the reason why Mr. Miller would steal the shampoo and shower gel given to customers by the logistics department was because he had not considered the hard work of the logistics staff and was caused by lack of experience. "
"So, Mr. Miller, go down to the grassroots for the next two weeks, and follow the ladies of the Housekeeping department to learn how to sweep the toilets and make the sheets.
"I don’t want to be mean, you only need to clean forty rooms plus forty toilets a day."
"What?"
Silas Miller couldn’t believe what did he just hear.
Did he drunk now?
What did he just hear?
Yvonne looked innocent, "What’s the problem?
"Mr. Miller, you go to sweep the toilet for two weeks to experience that labor is not easy, so that with the experience of being a logistics staff, you will know how hard it is to set up a bottle of shampoo in every rooms all day along, then you won’t do such thing like selling shampoos of hotel again."
"Oh, yes." smiled Yvonne, walking over to him and patting him on the shoulder with an air of calm.
"Mr. Miller, you hadn’t called me ’Miss Taylor’ yet, even though I’m almost younger than your daughter, but you still have to follow the rules in the company. You still have to call me ’Miss Taylor’!"
Silas Miller was stunned out of anger.
"Then it’s Mr. Quick’s turn."
Yvonne was biting her finger, innocently and cutely. But it was now clear to everyone that she was a demoness!
"Mr. Miller is the manager of Housekeeping department, and he has gone to sweep the toilets, you, as a lower vice president, you cannot be too comfortable, right?
"Let me see. Well, why don’t you go to work as a doorman?
"I just happened to fire two doormen, and it wouldn’t be good if we didn’t have anyone to open the door and carry the bags for guests when they came in."
The moment Mr. Quick heard that Yvonne actually told him to stand at the door, he was so shocked that even his fat belly was trembling.
"But, but... Miss Taylor!
"I have asthma!
"Yes! And I’m too fat. I’m ugly!
"I can’t let me myself hurt hotel’s reputation!"
He said a thousand words just for refusing to be a doorman.
Yvonne smiled, patting his fatty belly.
"Be confident, Mr. Quick.
"The doormen of other hotels are handsome-face, but we can sent ugly men to stand at the door, how special!"
"But Miss Taylor! I’m really too fat to stand at the door, my face will surely drive guests away..." this ugly man was about to cry for her words.
"It’s okay, Mr. Quick, even you are ugly, you are fat enough to become our mascot.
"And you can also lose weight by helping people carry more luggage, cheers!"
Mr. Quick almost passed out straight away on the spot.
She had let Mr. Miller clean the toilets and Mr. Quick be the doorman.
It hadn’t happened before. This situation shook all the Violet Hotel, even affected the whole hotel industry immediately.
There was no way out for Miller and Quick. They were unwilling, but they didn’t want to be fired just now, if they lost their job, the good year-end bonus and stable salary would go out of their hands, and they hadn’t get the chance to enter another company. What they could do now was to clean the toilets in guest rooms with their own hands.
They really had worked like that for full two weekends before they could come back to their original place.
After the two weekends, Silas Miller always wanted to vomit every time he saw the toilet of his own home, but he couldn’t stand doing nothing, then he would clean it thoroughly.
Even Ashley Miller’s mom and Ashley herself thought that Mr. Miller was strange and liked to stay in the bathroom these days, even Mrs. Miller doubted whether he betrayed her or not, so she usually wore the sexy underwear in front of him and asked him if he was in the mood for something "wonderful"; if he refused her, she
said she would tell others that he had surely betrayed her. Mr. Miller was tired of it.
As a result, that day he had managed to get rid of the exhausting home to return to the hotel, Yvonne started something new to them.
...
It was only after she officially worked that Yvonne learned the busy time of every Monday morning. As all walks of life.
Since everyone had two days off over the weekend, a bunch of work had accumulated and those thing could be done on Monday.
At the same time, everyone got the weekend off and was full of passion on Monday when they started work again.
However, when some people were energetic, the others were worse than before.
As Miller and Quick, who had been sweeping and carrying suitcases for two weeks, returned to the hotel as a manager exhaustedly. It was like that half of their lives were gone.
But they found the first bad thing for today: Yvonne had been there early.
She wore a brand-new suit and showed her fashion style, energetically.
It was totally different from them who had worked hard!
Yvonne held up the brand-new plan and started talking.
"From now on, let’s welcome the brand-new life of the Violet Hotel!
"Not just the lobby but the restaurant, every hallway, every bed, every quilt, I want to refurbish the hotel all over again, both inside and out!"
The staffs were really nervous when they heard it.
"Miss Taylor... Do you mean to redecorate our hotel?"
"Exactly."
Said Yvonne.
"But a lot of money has to be invested in redecorating... our hotel was already losing money.
"I’m afraid we won’t be able to afford it!"
The short answer was that this crap, broken hotel was not worth all the effort and money to redecorate.
"I think so, Miss Taylor, the hotel has more than two hundreds rooms, redecorating takes time and effort, not to mention that there are some guests staying now, the renovation will affect the guests’ rest, if they were not happy for that and told others about their bad emotions, less people would come!"
"I have considered all that you have said," said Yvonne, who was bracing her hand on the table, confidently.
"The last renovation was in 2008. And, our hotel hasn’t been updated in over a decade, the older it gets, the less people would live in, it’s a vicious cycle, instead of
standing with doing nothing and waiting to the bad end, it’s better to work hard and change it.
"As for the money, I’m confident that we’ll get profit this month!
"And your consideration of disrupting the rest of the guests.
"While there are few guests now, we can adopt a cross-floor renovation model, for example, if we renovate the second floor, we can put all the guests on the fourth floor and above, and there are enough rooms because we don’t have more guests to live in those rooms.
"This way, for it’s a floor apart, even if we work overnight, we won’t disturb our guests’ rest."
*
The meeting ended, and Yvonne went back to the president’s office. The rest of people was stunned in the meeting room.
"Is she crazy?
"She think it’s that easy to run a hotel?"
"I agree to you, the previous three GMs were all hotel industry bigwigs with decades of experience and none of them managed to make the Violet profitable, but she’s actually saying she can turned it around in a month?
"This is... God, who does she think she is?"
A beautiful female manager of the Sales department was touching up her made -up and said ironically, "She may be means that the renovation will lasts all night, if it is , we all need to work overtime for 24 hours.
"Then my skin will... Jesus..."
Others said followed her, "The Violet was already failing, and this woman came to mess around... I think we’d better quit this job early!"
"I’m ready to leave my job, too."
So, the meeting ended in the morning, and Yvonne received seven or eight resignation letters in the afternoon.
Also, these resignation letters were from hotel managers and or so, even shareholders were ready to run away.
With so many people leaving, there was no doubt that the hotel was in crisis and the situation was getting serious.